Orders & Delivery
1. How do I track my Nashville flower delivery?
Once your arrangement is en route, you will receive a status notification. If you have any questions regarding the status of your order, please contact Nashville Floral Company directly at (615) 724-7911 with your order number.
2. Do you offer same-day flower delivery in Nashville?
Yes. Nashville Floral Company offers same-day floral delivery for orders placed before 1:00 PM Central Time. We serve the entire Nashville area, including the Nashville International Airport (BNA) corridor and surrounding Middle Tennessee communities.
3. Can I request a specific delivery time?
While we cannot guarantee an exact arrival time due to fluctuating traffic and routing, our professional team makes every effort to ensure your flowers arrive promptly. For time-sensitive events like corporate functions or weddings, please reach out to Nashville Floral Company to discuss specialized scheduling.
Floral Services & Customization
4. Does Nashville Floral Company provide wedding floral design?
Absolutely. We specialize in bespoke wedding floral concepts tailored to your unique vision. We recommend scheduling a consultation at least 3–6 months in advance to ensure our team can dedicate the time and care your celebration deserves.
5. Can you manage corporate floral programs and subscriptions?
Yes. Nashville Floral Company provides recurring, professional floral services for Nashville hotels, lobbies, and corporate offices. Our team ensures your space maintains a fresh, high-end aesthetic year-round with custom subscription plans.
6. What if I have specific flower allergies?
Please inform us of any allergies during the ordering process. The design team at Nashville Floral Company is happy to substitute specific blooms to ensure your arrangement is both beautiful and safe for the recipient.
Care & Policies
7. How do I extend the life of my fresh flowers?
To maximize longevity, keep your arrangement away from direct sunlight, heating vents, and ripening fruit. Trim the stems at a 45-degree angle every few days and refresh the water to keep your Nashville Floral Company arrangement vibrant.
8. What is your policy on floral substitutions?
Due to the seasonal nature of fresh, premium flowers, we occasionally substitute specific stems to meet our high quality standards. We guarantee that the style, color palette, and overall value of your Nashville Floral Company design will be fully maintained.
9. What if my flowers arrive damaged?
Your satisfaction is our guarantee. If your arrangement does not meet your expectations, please contact Nashville Floral Company within 24 hours of delivery with a photo, and our team will promptly make it right.